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Testimonials

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At TKR, all our staff our dedicated to giving an excellent customer service ... Take a look at our testimonials below:

 

Ben Foster-Smith - Operations Manager - Kings Head Hotel, Cirencester

Ben Foster-Smith - Operations Manager - Kings Head Hotel, Cirencester

"I have been using TKR for over 10 years. During this time Tim and his TKR team have always, without fail, been helpful, knowledgeable and able to fix equipment in difficult situations. They are experts in their field and I would go as far as to say they are the best air conditioning and refrigeration engineers in the Cotswolds and across the 3 counties. I rate them that highly. The whole team are knowledgeable, professional and friendly and always go the extra mile to help us when there’s a problem. I have no hesitation whatsoever in recommending TKR to anyone. I wouldn’t use anyone one else for servicing and repairing our air conditioning/heating, kitchen and chilling equipment. Highly recommended."

Stuart Turner - General Manager - Morgan Associates Cheltenham

Stuart Turner - General Manager - Morgan Associates Cheltenham

"When one of our aircon units broke down we asked TKR to see if they cold repair it. Whilst in our office looking at the unit, the engineer asked if we had considered installing air conditioning and I explained what we had been told. Incredibly, the engineer said they could solve it and offered us a price that seemed fair. Within two days the system was installed and fully operational. What a difference it has made. I was especially pleased to get a follow up visit a few weeks later, checking that everything was working to our satisfaction. Overall, I am very impressed with the whole set up at TKR. I have no hesitation recommending them."

Sarah Capper Catering

Sarah Capper Catering

"I have used TK Refrigeration for many years and they look after the refrigeration equipment I use in my catering business. They respond quickly when I need them and are also at the end of the phone should I have any queries. I have also bought new equipment from them and recently they were extremely helpful in finding a fridge to my exact specifications. I find them very approachable and they are always happy to assist, be it the engineers or the office staff."

Jim Mogg, Group HES LTD

Jim Mogg, Group HES LTD

"I would like to take this opportunity to thank you and your team for the excellent service we received from conception to completion. The process from start to finish was quick and professional and the timekeeping was impeccable and the installation area was spotlessly clean on completion. I would certainly use TKR for any future work we may require and definitely recommend TKR to anyone who was thinking of using their services."

Mark Payne, landlord of The Bell Inn at Selsley

Mark Payne, landlord of The Bell Inn at Selsley

"I’ve been a client of Tim and the TKR team for many years. They sorted out the refrigeration system for my restaurant back in 2011 and were the obvious choice to do the same at the pub when I bought it in 2015. Margins in the business are so tight these days that any saving needs to be looked at. Tim told me about how the J & E Hall ambient beer cooler could save me money on my energy bills. I quickly realised it was a no-brainer. The cellar at The Bell is above ground so this made installation straightforward and meant that they had the job finished in just a couple of hours. I have no hesitation in recommending TKR to any pub or restaurant."

Paul & Gary

Paul & Gary

'I would just like to say how professional, efficient and diligent your engineers were on the day of installation, particularly Paul as he had a long and stressful day but was always cheerful. Both engineers that attended are a credit to your company.'

Chamberlayne Farms Limited - Owners of The Royal Exchange in Hartpury, The Swan at Staunton and The Red Lion at Wainlode.

Chamberlayne Farms Limited - Owners of The Royal Exchange in Hartpury, The Swan at Staunton and The Red Lion at Wainlode.

"We have used the services of TKR for over four years now. We have three free house pubs in Gloucestershire which demand a responsive and efficient level of service should things go wrong. TKR’s service is not only reliable but it is also friendly and well-priced. I hasten to add, that our service contracts with TKR means that things do rarely go wrong, but when they do, TKR are there! We wouldn’t hesitate to recommend their services to others."

Ben Powell, Owner, The Old Fleece, Stroud

Ben Powell, Owner, The Old Fleece, Stroud

"TK Refrigeration recommended the ambient beer cooler to us. It took effect as soon as the installation was completed which, to us, meant immediate energy savings. We would highly recommend it."

Keith Wootten - Maintenance Manager, Hatherley Manor Hotel

Keith Wootten - Maintenance Manager, Hatherley Manor Hotel

"We have used TK Refrigeration for over 10 years now. Great service and great technicians. Very responsive and flexible. It’s a wonderful feeling as maintenance manager not having to worry about break downs as they give me terrific back up, when I need them they are there. Would certainly recommend them."

MK Titley - Resources Manager, Dean Close School

MK Titley - Resources Manager, Dean Close School

"I find the whole team at TK Refrigeration to be both professional and efficient in all aspects of their work. Their support allows us to excel at the things we do best. Secure in the knowledge that our equipment is safe, compliant and fully operational - thereby reducing the disruption that failed equipment brings to a busy organisation such as ours."

Ben Powell - Cotswold Food Club

Ben Powell - Cotswold Food Club

Since we started using TKR we have built a great relationship, Tim and team are efficient, polite and always give us great service. Their knowledge and advice has also helped us to install new technology which has helped us decrease our bills.

Sam - The Curry Corner, Cheltenham.

Sam - The Curry Corner, Cheltenham.

I have used TK Refrigeration for many years for any faults or breakdowns that may occur at my restaurant. Recently, I asked them to source me a new glass washer and bought the one recommended to me. The machine was installed within a couple of days of ordering it and the engineers were polite, quick and tidy. After a week I had to ring and say that I was really pleased with the machine, my glasses have never been as clean. I would recommend them without hesitation.

Chris & Gill

Chris & Gill

We would like to extend our thanks to both you and your team for the excellent job when fitting Air Conditioning in our house - and not in the best of weather - yet when they left you would not have known they had been, in fact the rooms were probably cleaner than when they started ! What a pleasure it is to know that some people still take pride in their work. We are now looking forward to a long hot summer to appreciate the benefits.

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